Privacy Policy - Carparts-sale

1. Introduction

At CarParts-Sale.com (“we,” “us,” or “our”), we are committed to safeguarding your privacy and protecting your personal data. We recognize the importance of handling personal information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines our comprehensive approach to protecting user privacy and explains how we collect, use, disclose, and protect your personal data when you interact with our website, products, and services.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all users of our website, https://carparts-sale.com, and governs the way we handle personal information collected through our website, services, and customer communications. For purposes of applicable data protection legislation, CarParts-Sale.com is the data controller responsible for determining the means and purposes of processing your personal data.

3. Categories of Data We Process

We may collect, use, store, and transfer different categories of personal data depending on your interactions with our site:

a. Usage Data: Information about your interactions with our website, including IP address, browser type, session time, and access logs.

b. Account Data: Your full name, billing and shipping address, email address, and phone number collected during the account creation or ordering process.

c. Profile Data: Your purchase history, saved vehicle preferences, shopping behavior, and responses to surveys or promotions.

d. Communication Data: Records of correspondence when you contact us, including support requests, feedback, and customer service dialogs.

e. Technical Data: Device identifiers, operating system, browser settings, screen resolution, language preferences, and similar device and environment data.

f. Transaction Data: Payment details (limited to non-sensitive transaction references handled through secure payment processors), shipping details, and order confirmations.

g. Preference Data: Your marketing and communication preferences, newsletter subscriptions, and indications of interest in certain product categories.

4. Legal Bases for Processing

We process your personal data only where permitted by law, including:

– Performance of a Contract: When processing is necessary for fulfilling a transaction or providing a service.
– Legitimate Interests: To improve website experience, secure our services, and address customer inquiries.
– Compliance with Legal Obligations: Where processing is required by law or regulatory obligations.
– Consent: For specific uses such as direct marketing, cookie preferences, or third-party data sharing, we request your explicit consent.

5. Your Rights

You have specific rights regarding your personal data, subject to applicable law:

– Right of Access: Obtain confirmation of whether we process your personal data and access to a copy.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where it is no longer needed or processed unlawfully.
– Right to Restrict Processing: Limit our use of your data under certain circumstances.
– Right to Data Portability: Receive a structured, commonly used, and machine-readable format of your data for transmission to another service provider.
– Right to Object: Object to processing carried out on the basis of our legitimate interests or for direct marketing.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We employ a range of industry-standard security measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These include:

– Data encryption via SSL/TLS protocols during transmission
– Role-based access controls to restrict internal access
– Regular data backups and secure storage systems
– Employee confidentiality agreements and privacy training

7. International Transfers

Personal data collected through CarParts-Sale.com may be processed in jurisdictions outside your country of residence. When we transfer your data internationally, particularly to non-EEA jurisdictions, we ensure appropriate safeguards are in place, including Standard Contractual Clauses adopted by the European Commission, or reliance on adequacy decisions and other lawful data transfer mechanisms.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and meet legal or regulatory obligations. General retention periods include:

– Account Data: Stored as long as your account remains active or as required under applicable financial compliance requirements.
– Communication Data: Retained for 3 years for customer service follow-up and legal defense.
– Transaction Data: Maintained for 7 years in compliance with applicable tax and accounting regulations.
– Technical, Preference, and Usage Data: Retained for up to 24 months for analytics and optimization unless otherwise restricted by law or choice.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance functionality, improve user experience, and analyze site traffic. We classify cookies as follows:

– Essential Cookies: Necessary for the website to function, such as shopping cart and login functionalities.
– Functional Cookies: Enable site personalization such as saved preferences or recent activity.
– Performance/Analytics Cookies: Collect usage statistics to improve site speed, navigation, and services.
– Marketing Cookies: Track browsing activity across websites to provide tailored marketing messages.

10. Cookie Management and Compliance

Where required by GDPR and CCPA, we request your consent for placing non-essential cookies upon your first visit. Users may manage and revoke cookie preferences at any time via our Cookie Settings interface or through browser-level controls. California residents may also opt-out of the “sale” of personal information under CCPA via designated website mechanisms, where applicable.

11. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under this age. If a parent or legal guardian becomes aware that their child has provided us with personal information, they should contact us immediately at [email protected] so that we may remove the information.

12. Policy Updates and Notification

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or services offered. Material changes will be communicated clearly through the website or by email. Continued use of our site following any updates indicates your acceptance of the revised policy.

13. Contact

If you have any questions about this Privacy Policy, your rights, or how we protect your personal data, you may contact us at:

Email: [email protected]

CarParts-Sale.com is committed to upholding a high standard of privacy compliance and transparency. We encourage users to reach out with any inquiries, requests, or concerns regarding their personal data and our privacy practices.